PRIVACY POLICY
Effective Date: August 30, 2026
JOi Café (“JOi Café,” “we,” “us,” or “our”) operates the website located at www.joicafe.com (the “Site”). This Privacy Policy explains what information we collect when you visit or interact with the Site, how we use it, and the choices you have. By using the Site, you agree to the practices described here.
INFORMATION WE COLLECT
Information you give us directly: When you use our Contact form, you provide your name, email address, and message. If you place an order, purchase a gift card, or shop with us online, that transaction happens on Square’s platform (joicafe.square.site and squareup.com/store/joicafe), which collects your payment, contact, and delivery information directly, under Square’s own privacy policy.
Information collected automatically: Like most websites, our Site uses cookies and similar technologies to operate, remember your preferences, and understand how visitors use the Site. You control non-essential cookies through the cookie banner shown when you first visit — non-essential cookies (such as analytics) are only placed if you click “Accept all.” You can change your choice at any time using the “Manage cookies” link. Some features of our Site, such as the embedded Google Map, are provided by third parties (see below) and may set their own cookies once loaded.
THIRD-PARTY SERVICES
We use the following third-party services, each governed by its own privacy policy:
Square — powers our online ordering, catering, and gift shop checkout.
Google Maps — displays our location on the Site.
Squarespace — hosts our Site and provides basic visitor analytics.
We do not sell your personal information to third parties.
HOW WE USE INFORMATION
We use the information we collect to respond to your questions and messages, operate and improve the Site, and understand how visitors use our Site so we can make it better. We do not use your contact form submissions for marketing unless you separately opt in.
YOUR CHOICES
You can decline non-essential cookies at any time using the cookie banner or the “Manage cookies” link on our Site. You can ask us what personal information we hold about you, or ask us to correct or delete it, by emailing info@joicafe.com.
CALIFORNIA PRIVACY RIGHTS
Because we are a California business, this policy is provided in part to comply with the California Online Privacy Protection Act (CalOPPA). Depending on the size of our business, other California privacy laws such as the CCPA may or may not apply to us; regardless, we aim to be transparent about what we collect and how it’s used, as described above.
CHILDREN’S PRIVACY
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children.
DATA SECURITY
We take reasonable measures to protect the information collected through our Site, but no method of transmission or storage is 100% secure.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The “Effective Date” above reflects the most recent revision.
CONTACT US
If you have questions about this Privacy Policy, please contact us at:
JOi Café
2855 Agoura Road
Westlake Village, CA 91361
info@joicafe.com